Life Before Dinosaurs: Permian Monsters

Frequently Asked Questions (FAQ)

  1. Where can I redeem my gift card, voucher or promo code?

    • Gift cards or voucher codes can be redeemed on our website at www.nelsonmuseum.com/gift

    • They can also be redeemed by clicking “Add Promo code / Voucher” during the regular check-out process when making a booking through our website (see image).

  2. What can I use my gift card, voucher or promo code for?

    • Gift cards or voucher codes can only be used for bookings related to the Life Before Dinosaurs: Permian Monsters exhibition. They cannot be used for any other purpose such as the Museum Shop, General Admission fees, or a cash payout.

  3. What happens if I did not use up all the credit on my gift card, voucher or promo code?

    • Should you not spend the full amount on your gift card or voucher code for a booking, any residual amount will remain on your gift card or voucher code until it expires (if applicable) or when the exhibition closes (6.4.2019).

    • You can reuse the same code for additional bookings related to the Life Before Dinosaurs: Permian Monsters exhibition at a later stage.

  4. Why can I only book certain events, days or session times with my gift card, voucher or promo code?

    • Some gift cards, vouchers or promo codes may be tied to specific events, days or session times to offset periods with high visitation to the exhibition.